Resources

Shown below are companies offering products or services that we think you may find helpful. DeRosa Communications is not compensated financially by listing any of these businesses. However, we believe these web sites offer valuable resources, and are happy to provide you with easy access to them.

Consulting Firms

The Kerdan Group A boutique healthcare strategy consulting firm helping clients grow in pharmaceuticals, biotech, medical devices and medical products.

Internet Connectivity

Go To My PC — Now you can access your computer remotely from any other Internet-connected computer in the world through a secure, private connection. Monthly service fee applies.

Mail Start — Subscriber service enabling you to access your existing email account(s) from anywhere.

VoiceNation offers local voicemail, unified messaging, virtual P.B.X. and related answering services throughout the United States.

Segway Communications Some companies sound like a "Million Bucks". Others sound like a "Mom-'n-Pop" operation. And it all starts with the very first call. Voice mail, unified messaging and auto attendants with no equipment to buy, fix or outgrow.

The Conference Depot Audio conferencing and web conferencing for small to large companies anywhere in the world at any time, including low cost conferencing services for everyday and weekly meetings, and enhanced web conference services for formal meetings such as marketing and educational seminars, product and employee training.

WebEx — Online service to facilitate communication with customers, prospects, partners and suppliers. Departments across the enterprise are using WebEx meetings to save money on travel costs and increase productivity. (Includes free trial)

PlaceWare — Web conferencing for live, interactive meetings, conferences and events, online in real-time. (Includes free trial)

Freedom Voice — Since 1996 FreedomVOICE Systems has provided advanced and capable toll free voice mail and virtual office system solutions.

Call Center Supplies

AdCom/BHS — Quality products from the world's top telecommunications and headset manufacturers, and the latest in wireless headset technology (where we buy our headsets).

BestBuy — In addition to their "brick and mortar" stores, Best Buy has an online store where you can buy computers and peripherals, supplies, etc.

Web Design, Hosting and Information Resources

Mouser Art — Sherry Mouser designs attractive, streamlined web sites, custom logos, and special animation or other graphic imagery for internet display, as well as for collateral print materials. (She designed this site.)

Web Review — Online resource guide, developing and maintaining web sites, strategies, programming, software reviews, discussion forum.

Web Techniques — Online magazine, free subscription, internet strategies, design, development, and infrastructure.

rackspace.com customized managed hosting solutions, perfect for businesses running small to large Web hosting environments on Linux or Windows operating systems. (They manage our OCMS on a dedicated server.)

Communication Skills Training

Savage & Greene — Book and audio tape focusing on sales training and customer service training. Coaching and consulting also available. (DeRosa Communications has employed the services of Shawn Greene to help train our telemarketers, with excellent results.)

Support Systems for Success — "Coaching You Can Take With You" tapes and CD's with Anne Sagendorph, "New Telephone Strategies" and "Entrepreneurial Q & A."

Power Calling — Prospecting on the telephone; How to find the customers who will buy from you. Book and Action Planner by Joan Guiducci.

Alexander Communications — Learn business writing skills with Yvonne Alexander. Custom seminars and free newsletter.

Powerful Non-Defensive Communication — Verbal communication skills with Sharon Ellison. "More than a technique, a new way of being." Book, audio tape, and free examples. Consulting and workshops.

Team Building and Motivation

A Sense of Delight — How to not only retain your valuable employees but delight and spur them on to continued excellence, creativity and peak performance.

Team Building Inc — Dr. Darrel Ray's workshop for developing strategies and skills to lead and develop any kind of team.

Dr. Clue — The new, fun and active way to develop team building in your organization, in the form of treasure hunts and scavenger hunts.

Corporate Team Building Games and Activities Murder mystery games and scavenger hunts by Haley Productions. Complete kits available for immediate online delivery. Experience the POWER of fun.

Associations

NATD — North American Association of Telecommunications Dealers. If you are an independent telecommunications equipment reseller, you may find this association to be of interest.

ASCDI — Association of Service and Computer Dealers International. If your business is selling computers and computer solutions, check out this site.

Business Services and Information

FundablePlans — Offers a web based tool for the creation of business plans.

ProfessionalTaste — Design custom, professionally printed, raised ink business cards, letterheads and envelopes easily using our online printing and design center!

M & H Advertising Promotional Products With over 42 years in the business, M & H Advertising is dedicated to giving your business a competitive edge through the use of distinctive promotional products.

Internet Marketing Tools and Information

WebPosition Gold — Extensive information and specialized software to help you improve your rankings in the top search engines. (Includes free trial)

WordTracker — How to choose the right keywords and more. (Includes free trial)

KeywordRanking — More about keywords. Find out how your site ranks, free report. Expert advice on search engines.

Google Info About Search Engine Optimization What you need to know about SEO's (Search Engine Optimizers) according to Google.

LinkPartners — Free categorized directory of web sites that trade reciprocal links with other relevant sites.

GetSubmitted — Search engine tips and free submission service.

Submit-it — Fee-based search engine submission service with many specialized features. Free tips on ways to advertise your business.

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